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Support

Email support@mindgard.ai for technical support or speak with your account manager. Please include
  • The email address of the user encountering the problem
  • Any links to pages illustrating the problem
  • If using the CLI, a debug log produced per below instructions.

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CLI Debug Logs

To generate a debug log from the CLI to diagnose any problems with the help of Mindgard support, use the —log-level debug flag to the Mindgard command, and redirect stderr to a file. Here is an example command
mindgard --log-level debug test --config my-test-config.toml 2> ./my-debug-log.log